Why choose Pindell-Wilson?
Our company has been in the homeowner’s association management business for over thirty years making us one of the most established management companies in the Raleigh area. Our company is an A+ accredited member of the Better Business Bureau and is a member of the Community Associations Institute. We believe that we increase the level of service that is provided to the homeowners association and its members. We feel it is imperative to communicate with property owners regarding their concerns, ideas, and needs in a timely manner. We excel and take pride in our personal service to all residents of the association. Documentation of this is our longstanding association management service in the triangle. We manage approximately 85 associations in Wake and Durham Counties and have numerous associations that we have been managing for well over 20 years and several that we have been managing for over 30 years.
What are the benefits of working with Pindell-Wilson?
Our staff has a working knowledge and understanding of Homeowner Association Covenants and Restrictions, By-Laws, and Articles of Incorporation, as well as extensive knowledge and experience in budgeting, maintenance, planning, and insurance requirements. Further, we have many established relationships within various fields that are crucial to community operations, such as: landscaping maintenance & design, tree work, irrigation, parking lot maintenance, painting, carpentry, masonry, siding work, elevator service, pool servicing, common area maintenance, and much more. We strongly believe in the concept of “common sense” community management and that property values within the neighborhood will only be enhanced with an efficiently operating association.
What is the manager’s role in the community?
We believe the manager’s role is to assist the board of director’s decision making process by means of providing information-gathering and fact finding support, implementing the decisions of the board, and administering the services, programs, and operations of the community association within the policies and guidelines set by the board. Please refer to the attached services list to see what is provided by our manager and the office support staff. Our manager will perform 1 community visit each month to survey the community for violations and check up on the common property. The community visit will last approximately 1 hour. Additionally, the manager will attend up to 8 meetings each year, held on a Monday-Thursday and not to exceed 3 hours. The manager will plan the meeting agendas with the direction of the board members, prepare the meeting packets, and facilitate the meeting in a supportive role. At the meetings, the manager will be prepared to answer questions about the association that may be outside of the realm of knowledge of the board. All questions requiring further research by the manager will be investigated and responded to in a timely manner. The manager will review the governing documents and state statutes as needed to ensure the Association is operating as defined in the By-Laws and Covenants.